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1.703.359.5969
4290 CHAIN BRIDGE ROAD, Suite 300, FAIRFAX, VA 22030

Our Success Metrics

JJA Consultants has had several decades of world-class performance serving public and private sectors worldwide. Some of our key successes in consulting, training, and research are highlighted below:

 

DUNN AND BRADSTREET SURVEY

JJA CONSULTANTS COMPARED TO 55 PROFESSIONAL SERVICES FIRMS

100% Satisfaction Guarantee

JJA Consultants provides a full-service guarantee for all our consulting, training, facilitation, products, and research services. If any customer is not satisfied with our products and services, a full refund is provided. The JJA CONSULTANTS team of professionals, pioneers and world leaders in continuous improvement back our guarantee.

The Scale for a Dunn and Bradstreet Survey

The table to the left is of JJA Consultants’ client rating on a scale of 5 to 1. The scale is defined as follows:

1 = Exceeds Expectations
3 = Meets Expectations
5 = Below Expectations
JJA Consultants received a 1.03 rating proving them exemplary when the industry standard is 1.38.

Dunn & Bradstreet Rating CategoriesJAA Survey RatingIndustry Average
Overall Rating1.031.30
Overall Rating Timeliness-Delivery or Performance1.001.51
Overall Rating Problem Responsiveness1.001.35
Quality of Purchased Product or Service1.201.52
Total Cost1.001.29
Technical Support1.001.41
Attitude of Supplier Personnel1.001.27

HIGHLIGHTS OF QUALIFICATIONS

Qualification and Experience Factor Qualifications / Experience Highlight
Consulting and Training Experience Completed over 1300 relevant projects that included assessments and training
Trining over 290000 professionals worldwide in a variety of competencies
Served over 750 public and private-sector organizations
Education and Experience of PersonnelOver 50% of staff has PH.D.s; MS' and MBAs
Experience in public and private sectors 25 - 30 years of experience assessing, developing, and delivering training.
Publications and ResearchPublished over 70 books
Published over 600 training manuals
Published over 4000 papers
Innovation, Leadership and Contributions to KnowlegdeMaintain a database of best practices through our work with agencies and organizations worldwide and other
pioneering sponsorship each year of several Best Practices Conferences
Customer Satisfaction RatingsA+ Dunn and Bradstreet rating 4.66 Average of training scores received on a scale of 1 to 5 with 5 being excellent
Subject Matter Expertise Developed and delivered training in over 90 competency areas
Awards Honors and CitationsReceived over 400 awards and honors from clients and other organizations.

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