8th QRMC

A.T. Kearney

Abu Dhabi National Oil Co.

Aeroquip Corporation

Aerotek

Aesculap

Alachua County Government

Amdahl

America Online

American Commercial Security Services

American Eagle Airlines

American Express

American Health Quality Assoc.

American Prod. / Inv. Ctrl. Society

American Society Of Quality Control

American University

AMS

Anderson Leadership

Anheuser-Busch Co.

Anne Arundel Medical Center

Appleton Papers

ARBOR, Inc.

ARDEC

Arlington County

Arthur D. Little

Arthur Young

ASQ – Section 509

Assessment Solutions

AT&T

Baxter Healthcare

Bell Atlantic

Bell South Corporation

Birch & Davis Assoc.

Boeing

Brio Corporation

BTG Inc.

Builders Construction

Bureau of Engraving and Printing

Bureau of Land Management

Bureau of Standards

Burke, Inc.

Canon USA, Inc.

Carney.

Case Corporation

CAST

Census Bureau

Centinteed Corporation

Centers for Disease Control

Center for Food and Safety Admin.

Central Intelligence Agency

CIC Group

CIGNA Insurance

CISCO Systems

Citibank

City of Fairfax

City of St. Louis

Columbia Gas

Consumer Product Safety Commission

Convergys Corporation

CISCO Systems

Citibank

City of Fairfax

City of St. Louis

Columbia Gas

Consumer Product Safety Commission

Convergys Corporation

Custom Research

Customer Research Inc.

Customer Valunomics

Customersat.com

Customs & Excise

Davis Vision

DC Electronics

DC Habitat for Humanity

DC Water and Sewer Authority

Defense Acquisition University

Defense Finance & Accounting Services

Defense Logistics Agency

Defense Mapping Agency

Deloitte Consulting

Delta Research Corporation

Department of Labor, Alaska

Digital Computer Systems, Ltd.

Diversified Internatscience

Eagle Commercial Bank

Eastman Chemical

Eastman Kodak Company

Engility

Environmental Protection Agency

Environmental Solutions Ltd.

ERICSSON, S.A.

E-WRITE

Excellent Way

Export-Import Bank of the US

Fairfax Opportunity Unlimited

Fed. Pharmaceutical Co., Ltd

Federal Aviation Administration

Federal Bureau of Investigation

Federal Highway Administration

Federal Trade Commission

Federated Pharmaceutical Co., Ltd.

FF Thompson Health Systems

First USA

FMS Mobile Networking

General Dynamics

General Physics Corporation

General Services Administration

George Mason University

George Washington University<

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Georgia System Operations Corporation

Georgia Transmission Corporation

Girl Scouts of America

GTE Internetworking Corp.

Harbour Master Cruises

Health Partner

Hekimian Lab.

Herra Company

Hewlett Packard

Houck & Associates

Howard University

Huntsman Packaging Co.

Hyatt Hotels & Resorts

Hydel School

Ian Gordon

IBM

IBM Global Services

IBM Italy

IKEA

Immigration and Naturalization Services

Institute Of Industrial Engineers

Internal Revenue Service

In-Touch Survey Systems Inc.

ITT Automotive

Jeanneret & Associates

Johnson & Johnson Health Care Systems

Johnson Controls

Josten’s Inc.

L’eggs Products

Leadership 21

Legal Services

Lockheed

Louisville Water Co.

Luck Store Corp.

Manta Corporation

Maritz Marketing Research

Markel Insurance Corporation

Market Facts, Inc.

Marriott Corporation

Marriott Crystal Gateway

Marvin Goodman Associates, Inc.

Maxwell AFB

Medasonics

Mercury Marine

Merrill Lynch Credit Corp.

Metro Washington Airport Authority Michigan Quality Council

Middlesex University

MIDLAND-GRAU

Ministry of Education and Culture

Ministry of Public Service

Mitel, Inc.

Monsanto

Monterrey Water Pollution Control Agency

Montgomery Elevator Company

Motorola Corporation

Nahanni Publishing

National Assoc. of Purchasing Mgmt.

NASA Goddard Space Flight Cntr.

Natl Assoc. of Securities Professionals

National Computer Security Center

National Endowment for the Arts

National Security Agency

Naumann & Associates

NCR Global Quality

New York State Governor’s Office

Northern Telecom

Nova Southeastern University

NVT Technologies Inc.

NY Metropolitan Transit Authority

Ogihara American Corporation

Office of Personnel Management

OpTEAM Client Communications

Pacific Gas & Electric

PacTel Meridian Systems

Palace Amusement Company

Peachtree Doors and Windows

Pennsylvania Dept. of Transportation

Penn. State System of Higher Education Pension, Benefits, Guarantee Corporation PEPCO

Pepsi

Perkiomen Valley School District

PHP, Inc.

Pillsbury Corporation

Pitney Bowes

Potomac Electric Power Co.

PQM Consultants

PRC Standard Systems

PRC, Inc.

Prudential Insurance of America

PT Astra Int’l

PTT TELCOM BV

Purdue University

Ran Baxy Pharme

Research Surveys

San Jose State University

Sandals Negril

Santa Cruz Operations

Schargel Consulting

Scientific Technologies, Inc.

Service Excellence Center, COC

Schering-Plough Pharmaceuticals

Smithsonian Institute

Social Development Centre

Social Security Administration

Solar Turbine

South Florida Water Management District

Solitron Devices, Inc.

Southern California Water

Southern Management Group

SRI

St. Louis Airport Authority

State Bar of Georgia

State Farm Insurance Co.

State of Maryland

State of Virginia

Storage Tek

Strategic Defense Initiative Organization

Sugar Industry Research Institute

Sun Microsystems

Sunny Fresh Foods

Superior Linens Ltd.

Supertyne Work

Swept Away Resorts

Synetex

Syscon

Tandem Computers

T.G. Lee Dairy

Telecommunications Of Jamaica

The Analytic Sciences Corporation

The Anticipatory Testing Corp.

The Customer Survey Loyalty Research Ctr

The Edwards Group International

The Mutual Group (U.S.)

The Wesley Hospital

Thomas Cook Group

TMS

TNT United Kingdom, Ltd.

Tourism Action Plan

Town of Windsor, CT

Treasury Executive Institute

Trident Precision Manufacturing

Tryall Golf, Tennis & Beach Resort

UMASS – Amherst

United Health Care

United Parcel Service

University of Louisville

University of Manitoba

University of Mo. – Rolla

University of Wisconsin – La Crosse

UOP LLC

US Air Force

US Airways, Inc.

US Army

US Coast Guard

US Customs

US Department of Agriculture

US Department of Energy

US Department of Education

US Department of Health & Human Services

US Department of Housing and Urban Development

US Department of Interior

US Department of Labor

US Department of Treasury

US General Accounting Office

US Geological Survey

US Information Agency

US Mint

US Navy

US Patent & Trademark

US Public Health

USAID

USA Today

USM Corporation

VA Housing Development

Veda

Virginia Retirement Systems

Virginia Department of Transportation

VISTAKON

Vision Care, Inc.

Von Roll America, Inc.

WA St. Board of Appeals

WA St. Department of Personnel

WA St. Department of Corrections

WA St. General Administration

WA St. Office of Financial Management

WA St. Parks

WA St. Patrol

WA St. Social & Health Services

Wachovia

Wainwright Industries

Walker Information

Washington Gas

Water & Power Plant of Aruba

Wells & Company

White-Rodgers Div. of Emerson Electric

World Bank

WY St. Quality Award

Xerox Corporation

Xerox Engineering Systems

Xilinx

YMCA

Your Perceptions, Inc.