boxed
border
https://jjaconsultants.com/wp-content/themes/anya-installable/
https://jjaconsultants.com/
#152f62
style4
1.703.359.5969
4290 CHAIN BRIDGE ROAD, Suite 300, FAIRFAX, VA 22030

CUSTOMER SATISFACTION MGMT. FRONTIERS I

 

ISBN: 1-891034-01-4


customer-satisfaction-management-frontiers-1

Customer Satisfaction Management Frontiers-I contains over thirty papers presented at the First World Customer Service Congress held in Tyson’s Corner, Virginia, on October 29-31, 1997. This volume represents contributions from international experts, pioneers, and practitioners in the areas of customer satisfaction management, containing state-of-the-art principles, tools, techniques, models, methodologies, and case studies. Each paper presents its own unique key features and approaches that can be applied across industries and in both the private- and public- sector organizations.

PAGES: 304
BINDING: HC
LISTPRICE: $69.00 DISCOUNT PRICE: $35.00
PUBDATE: 97/10
PUBLISHER: Quality University Press

PURCHASE


< BACK
paged
Loading posts...
none
#ACAAAA
off
fadeInDown
loading
#ACAAAA
off