4290 CHAIN BRIDGE ROAD, Suite 300, FAIRFAX, VA 22030

Human Capital Management


JJA CONSULTANTS, Inc. provides Human Capital Optimization (HCO) consulting, training, and research products and services to develop a competitive workforce for the next millennium. Our company offers a unique line of HCO products and services for use in public- and private-sector organizations worldwide to recruit, retain, manage, motivate, and develop a high-performing diverse workforce, capable of delivering world-class performance results. JJA CONSULTANTS provides human resource-based training, assessment, research, performance gap-closure, and implementation consulting support at all levels of the organization. Our comprehensive human capital and diversity management focus areas are shown in the table below.


Service Areas

Impact Levels

Comprehensive Human Capital Optimization Focus Areas


  • Stakeholders
  • Examiners
  • Assessors
  • Facilitators
  • Specialists
  • Employees
  • Leaders Managers
  • Supervisors
  • Unions
  • Process Owners
  • Customers
  • Trainers

  • Human Resource Management Systems
  • Recruitment and Retention
  • Motivation and Morale Improvement
  • Employment Compliance Review
  • Reasonable Accommodation
  • Communication and Teamwork
  • Compensation and Benefits
  • Knowledge Management


  • Team
  • Individual
  • Services
  • Products
  • Organization
  • Work-unit
  • Products
  • Functions
  • Labor-Management Relations
  • Diversity Management
  • EEO Counseling Services
  • Employee Recognition Systems


  • State-of-the-Art Applied Research
  • Comprehensive Tools and Methods
  • Benchmarking for Best Practices
  • Competitive Analysis
  • Performance Modeling
  • Performance Appraisal Systems
  • Next Generation Core Competencies
  • Absenteeism Management
  • Employee Satisfaction Measurement
  • Values Alignment and Enhancement

Performance Gap-closure

  • Programs
  • Products
  • Processes
  • Individual
  • Organization
  • Services
  • Products
  • Work-unit
  • Interviewing Skills
  • Sexual Harassment
  • Coaching and Counseling
  • Managing People and Performance

Implementation Consulting

  • Products
  • Services
  • Programs
  • Projects
  • Processes
  • Planning
  • Measurement

  • Evaluation
  • Improvement
  • Development
  • Human Factors and Ergonomics
  • Mentorship Programs and Services
  • Teambuilding
  • Relationship Management
  • Workforce and Succession Planning


Human Resource Management Systems

Our company provides comprehensive assessment, training, and performance gap-closure support for improving human resource management systems within public- and private-sector organizations. Our company uses a data-driven, systematic approach to evaluating and improving the organization’s most valuable resource. Our expertise in this area includes knowledge management, workforce and career planning, employment systems, performance appraisal systems, coaching and counseling, morale and motivation, leadership development, communication and teamwork, work systems and human factors design, core competency alignment, and much more.

Recruitment and Retention

Our company assists organizations in the development of proactive systems for recruiting, hiring, and retaining a qualified, competent, diverse workforce. Our services include benchmarking, development of competitive recruitment and retention strategies, outreach to qualified, diverse employment sources, competitive salary, compensation and benefits alignment, world-class management development and mentoring programs, succession planning, employee morale improvement, and leadership development. Our team works in partnership with clients to identify and implement competitive, affirmative employment practices, and to develop and execute targeted marketing, recruitment, and hiring strategies. Our team also supports the development and implementation of strategies and programs to assist employees in reaching their potential within organizations.

Diversity Management

We provide assessment, training, benchmarking and research services, tools, and techniques related to workforce diversity management for performance excellence. Our diversity management services address diversity of race, gender, age, culture, religion, education, position, qualification, and other human uniquenesses that impact successful interaction and organizational performance. Our company is a leader in the facilitation of comprehensive qualitative and quantitative workforce diversity assessments. We assist organizations with strategies and tools for building high-performance work environments that enrich interaction, promote synergy and maximize innovation. Our strong diversity management curriculum focuses on improving team-based performance at all levels.

CEO Civil Rights and Employment Compliance Services

We work with public- and private-sector organizations including Federal, State, and Local government agencies to assess and achieve compliance with Federal, State, and Local laws, regulations, management directives, statutes and guidance for EEO, civil rights, and employment-related practices. Our firm’s best-selling system, the EFECAT®, is utilized to evaluate and identify strengths and opportunities, provide training and EEO counseling services, develop and implement policies, and close performance gaps related to EEO policies and practices, civil rights, reasonable accommodation, sexual harassment, employee development opportunities, and fair and equitable treatment. Supporting EFECAT® products include computer- and web-based tools, survey instruments, training curriculum, and much more.

Employee Morale Improvement

Our company is a world leader in employee morale assessment and improvement systems. Our team deploys our trademarked EMAT® product line and supporting tools to assess the morale of employees and its effect on performance, to identify the areas of opportunity, and to develop and implement performance gap-closure action plans. The EMAT® product line consists of proven world-class tools and instruments for assessing and improving morale at the team, work-unit, and organizational levels. It also provides a comprehensive toolkit for assisting leaders, managers, supervisors, and employees in improving personal job satisfaction, morale, work habits, attitude, behavior, ethics, and performance.

Competency-Based Human Development

Our company assists organizations in defining technical, administrative, professional, and leadership competencies customized to their unique environments and aligned with the organizational mission, vision, and strategic priorities. Competencies are then linked to employee development and mentoring programs, recruitment and hiring tools, performance appraisal systems, reward and recognition components, and human capital enrichment components. We develop customized competency-based training programs in all of its areas of expertise.

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